Privacy Policy

At VitalCore Fitness Ltd, located at 42 Ashbourne Road, Suite 3B, Manchester, Greater Manchester, M14 6FN, United Kingdom, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how our online platform and services collect, store, use, and disclose your information, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Information We Collect

We collect information to provide and improve our health and fitness services such as personal training, group exercise classes, nutritional coaching, gym memberships, and wellness workshops. Information collected may include:

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• Personal Identification Data: Name, date of birth, contact details, emergency contact information.
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• Health and Fitness Information: Physical condition, fitness levels, medical history, dietary preferences.
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• Payment Data: Payment card details, billing address, transaction history.
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• Usage Data: Interaction with our online platform including login frequency, activity details, and preferences.
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• Communications: Correspondence you send to us or receive from us regarding services or support.
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How We Use Your Information

We use your information to:

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• Provide and manage your use of our personal training, classes, coaching, memberships, and workshops.
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• Process your payments and manage billing.
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• Respond to your inquiries and provide customer support.
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• Improve our services and develop new offerings.
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• Send administrative communications including updates, policy changes, or service notifications.
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• Comply with legal obligations and protect the rights, property, or safety of VitalCore Fitness Ltd, users, or others.
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Legal Basis for Processing

We process your personal data based on one or more of the following lawful bases:

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• Your consent, where required and obtained.
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• Performance of a contract to which you are a party, such as providing training or memberships.
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• Compliance with legal obligations.
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• Legitimate interests pursued by VitalCore Fitness Ltd, such as improving services and preventing fraud, balanced against your privacy rights.
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Data Sharing and Disclosure

We do not sell your personal data. VitalCore Fitness Ltd may share your information with:

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• Service providers who assist with payment processing, IT services, and customer support, under strict confidentiality obligations.
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• Health professionals or emergency responders if necessary for your well-being during services.
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• Legal authorities if required by law or to protect our rights.
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Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or destruction. Access to your information is restricted to authorized personnel who require it to perform their duties.

Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymized.

Your Rights Under GDPR

You have the following rights regarding your personal data processed through this service:

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• Right to Access: Obtain confirmation of whether your data is processed and a copy of that data.
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• Right to Rectification: Request correction of inaccurate or incomplete information.
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• Right to Erasure: Request deletion of your personal data under certain conditions.
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• Right to Restrict Processing: Limit how your data is used in specific circumstances.
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• Right to Data Portability: Receive your data in a commonly used format or transfer it to another controller.
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• Right to Object: Object to processing based on legitimate interests or direct marketing.
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• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
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To exercise your rights, please write to us at the address provided below. We will respond within one month as required by law.

Cookies and Tracking

Our online platform uses cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of the platform.

Third-Party Links

Our platform may include links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies when visiting those sites.

Children\'s Privacy

Our services are not directed at individuals under 16 years old. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us for removal.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on our platform with revised dates. We encourage you to review this policy regularly.

Contact Information

If you have questions, concerns, or wish to exercise your data protection rights, please contact us at: